Q: How do I book my first appointment? A: You can contact us directly to arrange a booking or initial phone consultation. We offer a brief informal chat to discuss your needs and answer any questions before your first session.
Q: Do you offer a free consultation? A: Yes, we provide an initial phone consultation to help you feel comfortable and determine if our approach is right for you.
Q: What should I expect in my first session? A: Your first session will focus on understanding your current situation, discussing your goals, and exploring which therapeutic approach might work best for you. We’ll work at your pace in a confidential, non-judgmental environment.
Q: Do you offer online counselling? A: Yes, we provide online counselling via video or phone call, offering the same professional support from the comfort of your home.
Q: Where are face-to-face sessions held? A: In-person sessions are available in Essex. Contact us for specific location details and directions.
Q: What is Walk & Talk therapy? A: Walk & Talk therapy combines counselling with gentle outdoor walking, allowing you to engage with therapy in a natural, relaxed environment while benefiting from physical movement.
Q: Do you offer couples counselling? A: Yes, we provide couples therapy to help partners work through relationship difficulties and improve communication in a supportive environment.
Q: What type of therapy do you use? A: We use an integrative approach, drawing from various therapeutic methods including CBT, Psychodynamic Therapy, Humanistic Therapy, and Mindfulness-Based Approaches, tailored to your individual needs.
Q: Do you offer culturally sensitive counselling? A: Absolutely. We provide culturally sensitive care and offer specific approaches including Islamic Counselling and other religious counselling, respecting your cultural, spiritual, and religious needs.
Q: What is Transpersonal Psychology? A: Transpersonal Psychology focuses on spiritual and existential exploration, helping you find deeper meaning and connection in your life while addressing personal challenges.
Q: What issues do you help with? A: We support clients with various concerns including anxiety, depression, stress, trauma, PTSD, OCD, bereavement, low self-esteem, relationship difficulties, domestic violence, suicidal thoughts, and cultural identity issues.
Q: Do you work with childhood trauma? A: Yes, we help clients explore and overcome past traumas and negative childhood experiences, working together to develop healthy coping strategies.
Q: Can you help with relationship problems? A: We offer both individual therapy for relationship concerns and couples counselling to address communication issues and relationship difficulties.
Q: How long are sessions? A: Standard counselling sessions are typically 50-60 minutes. We can discuss session length during your initial consultation.
Q: How often should I attend sessions? A: Session frequency depends on your individual needs. Most clients benefit from weekly sessions initially, but we’ll work together to determine what’s best for you.
Q: Is everything I say confidential? A: Yes, all sessions are completely confidential. We adhere to strict professional guidelines, with very limited exceptions related to safety concerns.
Q: How much do sessions cost? A: Please contact us directly for current pricing information. We believe everyone deserves access to mental health support and can discuss payment options during your consultation.
Q: How far in advance do I need to book? A: We recommend booking at least 24 hours in advance, though we understand urgent needs and will do our best to accommodate you.
Q: What if I need to cancel or reschedule? A: Please provide at least 24 hours notice for cancellations or rescheduling to avoid charges. We understand that emergencies happen and will work with you when possible.
Q: Do you offer evening or weekend appointments? A: We strive to offer flexible scheduling to meet your needs. Please discuss your preferred times during booking.
Q: Can I contact you between sessions if I’m struggling? A: While we cannot provide therapy via text or email, we understand that crises can occur. We’ll discuss appropriate support resources and emergency contacts during our sessions.
Q: Do you provide tools to use outside of sessions? A: Yes, we focus on providing practical strategies and tools you can use independently to manage emotions, improve mental health, and continue personal development.
Q: Are you qualified and registered? A: Yes, we adhere to professional counselling standards and maintain appropriate qualifications and registrations. Details can be provided upon request.
Q: Do you work with other healthcare professionals? A: With your consent, we can collaborate with your GP, psychiatrist, or other healthcare professionals to ensure comprehensive care.
